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Check Order Status / Cancel
Check Order Status (Shipping Updates) or Process a Return
Returns must be initiated within 30 days from the purchase date. To read our full return policy, please click here.
Have you placed an order and need assistance with shipping updates or need to request a cancellation? Call us at 1 (562) 565-3803 or Email Us to assist you better.
Contact Us
At Vicrez, your satisfaction is our priority. Whether you need to check your order status, start a return, or have any other inquiries, we're here to help.
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Chat and Support Hours
Mon-Fri: 7am-7:00pm PST
Sat-Sun: 7am-4:30pm PST
Customer Support: 1 (562) 565-3803